Platinum Hotel Tunjungan Surabaya
Tunjungan St No.11 - 21, Genteng, Surabaya, East Java, 60275, Surabaya, Indonesia
About this property
Please note that hotel information is subject to change. For more accurate information, please visit the hotel's official website.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Rooms
Cancel for free up to 1 day before check in (JST)
1/4
Deluxe Twin Room
1 - 2
No rooms available
1/4
Business Twin Room
1 - 2
No rooms available
1/6
Executive Double Room
1 - 2
No rooms available
Common Equipments
- Sauna/Spa
- Parking
- Wi-Fi
- Cafe/Bar
- Laundromat
- Event space
- Elevator
- Handicapped accessible
Services
- Luggage storage
- Front desk [24-hour]
- Paid pickup service
Access Information
Address
Tunjungan St No.11 - 21, Genteng, Surabaya, East Java, 60275, Surabaya, Indonesia
Access
For accurate details, please check the official website of the hotel.
Number
62-319925502862-3199255028
Policies
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimum age to check in: 18.0.
Special instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
Optional:
- Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Attention
- *If the bed type is not specified on the property detail page, it will be assigned at check-in based on availability and cannot be guaranteed.
- Depending on the reservation circumstances, there is a possibility that the reservation may be declined.
- When you make a reservation, there may be cases that the actual rooms may look different from the ones shown in the photos.
- Hotel information is subject to change. For accurate details, please check the official website of the hotel.