Novotel Samator Surabaya Timur
Jl Kedung Baruk 28 Rungkut, Surabaya, 60298, Surabaya, Indonesia
About this property
Please note that hotel information is subject to change. For more accurate information, please visit the hotel's official website.
Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Enjoy a meal at FOOD EXCHANGE, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite. Make yourself at home in one of the 261 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as desks and electric kettles.
Rooms
Common Equipments
- Parking
- Wi-Fi
- Swimming pool
- Laundromat
- Event space
- Elevator
- Handicapped accessible
Services
- Luggage storage
- Front desk [24-hour]
- Paid pickup service
Access Information
Address
Access
Number
Policies
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimum age to check in: 17.0.
Special instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. Information provided by the property may be translated using automated translation tools.
Fees
Optional:
- Fee for buffet breakfast: approximately IDR 145200 per person
- Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: IDR 250000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a negative Antigen COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.
Attention
- *If the bed type is not specified on the property detail page, it will be assigned at check-in based on availability and cannot be guaranteed.
- Depending on the reservation circumstances, there is a possibility that the reservation may be declined.
- When you make a reservation, there may be cases that the actual rooms may look different from the ones shown in the photos.
- Hotel information is subject to change. For accurate details, please check the official website of the hotel.