Lake Saroma Tsuruga Resort

306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216, Kitami, Japan

Please note that a city/tourist tax might be required to be paid on site, depending on the destination.

About this property

Please note that hotel information is subject to change. For more accurate information, please visit the hotel's official website.

Don't miss out on the many recreational opportunities, including hot springs, a steam room, and bicycles to rent. This resort also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Enjoy Fusion cuisine at La mer, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request). Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.

Rooms

Cancel for free up to 1 day before check in (JST)
1/7
Deluxe Twin Room, Non Smoking (Lake View)
1 - 3
No rooms available
1/6
Standard Twin Room with Shower, Non Smoking (Lake View)
1 - 2
No rooms available
1/9
Superior Twin Room with Shower, Non Smoking (Lake View)
1 - 2
No rooms available

Common Equipments

  • Hot spring bath
  • Parking
  • Wi-Fi
  • Laundromat
  • Event space
  • Elevator
  • Handicapped accessible

Services

  • Luggage storage
  • Front desk [24-hour]
  • Free pickup service

Access Information

Address

306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216, Kitami, Japan

Access

For accurate details, please check the official website of the hotel.

Number

81-152-54330581-152-543305

Policies

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Guests traveling with a service animal must contact the property prior to arrival.

  • Minimum age to check in: 18.0.

Special instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional:

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Attention

  • *If the bed type is not specified on the property detail page, it will be assigned at check-in based on availability and cannot be guaranteed.
  • Depending on the reservation circumstances, there is a possibility that the reservation may be declined.
  • When you make a reservation, there may be cases that the actual rooms may look different from the ones shown in the photos.
  • Hotel information is subject to change. For accurate details, please check the official website of the hotel.